Privacy Policy for CocoaBeautyPronie

Effective Date: January 18, 2025

At CocoaBeautyPronie, your privacy is important to us. This Privacy Policy outlines how we collect, use, protect, and share your personal information when you visit our website and make a purchase. By using our website, you agree to the collection and use of information in accordance with this policy.

  1. Information We Collect
    When you visit our website or place an order with us, we collect the following types of personal information:
  • Personal Information: This includes your name, email address, shipping address, phone number, and payment information (credit card or other payment methods).
  • Device Information: We may collect details about your device, such as the type of browser, IP address, operating system, and device identifiers, to improve the browsing experience.
  • Cookies and Tracking Technologies: We use cookies to enhance your experience on our website, including remembering your preferences and ensuring you stay logged in during your session. Cookies also help us analyze website traffic and improve our services.
  1. How We Use Your Information
    We use your personal information for various purposes, including:
  • Processing Orders: We use the information you provide to process, fulfill, and ship your orders, as well as communicate with you about your order status.
  • Customer Support: If you contact us for support, we may use your information to assist you with your inquiries and resolve any issues.
  • Marketing: With your consent, we may send promotional emails or newsletters about new products, special offers, or updates from CocoaBeautyPronie. You can opt-out of marketing communications at any time by following the unsubscribe link in our emails or by contacting us directly at info@cocoabeautypronie.com.
  • Improvement of Services: We may use your data to improve our website, customer service, and overall shopping experience, as well as analyze trends to offer more personalized content.
  1. How We Protect Your Information
    We take the security of your personal information seriously and employ various measures to protect it, including:
  • Encryption: Your payment information is processed using secure encryption technology to ensure its confidentiality.
  • Data Storage: Personal data is stored securely and is accessible only to authorized personnel for processing and customer support purposes.
  • Third-Party Security: We partner with trusted third-party payment processors who are responsible for securely handling your payment details.
  1. Sharing Your Information
    We do not sell or rent your personal information to third parties. However, we may share your data in the following situations:
  • Service Providers: We may share your information with trusted third-party service providers who assist with order fulfillment, payment processing, and other services necessary to run our business.
  • Legal Compliance: If required by law, we may disclose your information to comply with legal obligations, enforce our policies, or protect our rights and safety.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.
  1. Your Rights
    As a customer, you have certain rights regarding your personal information:
  • Access and Update: You can access and update your personal information at any time by logging into your account on our website or contacting us directly at info@cocoabeautypronie.com.
  • Opt-Out of Marketing: If you no longer wish to receive marketing emails or newsletters, you can opt-out by following the unsubscribe link in any email or by contacting us directly.
  • Data Deletion: You may request the deletion of your personal information, subject to any legal obligations we may have to retain it.

  1. Third-Party Links
    Our website may contain links to third-party sites that are not operated by CocoaBeautyPronie. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

  2. Children’s Privacy
    Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete that information.

  3. Changes to This Privacy Policy
    We may update our Privacy Policy from time to time. Any changes will be posted on this page, and the “Effective Date” at the top of the page will be updated. We encourage you to review this policy periodically to stay informed about how we protect your privacy.

  4. Contact Us
    If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please feel free to contact us:

Thank you for choosing CocoaBeautyPronie! We are committed to protecting your privacy and ensuring your shopping experience is safe and enjoyable.